// ============================================================ // ENHANCED INTELLIGENT AI CHATBOT + INSTANT LEAD ALERTS // ============================================================ add_action('wp_ajax_xcb_ai_chat_reply', 'xcb_ai_chat_reply_callback'); add_action('wp_ajax_nopriv_xcb_ai_chat_reply', 'xcb_ai_chat_reply_callback'); function xcb_ai_chat_reply_callback() { $msg = isset($_POST['message']) ? sanitize_text_field($_POST['message']) : ''; if (empty($msg)) { wp_send_json_error(array('reply' => 'Please type a valid question!')); } // 1. Send Instant Lead / Chat Notification Email to Wajahat $admin_email = get_option('admin_email', 'wajahat03154@gmail.com'); $subject = "🚨 NEW WEBSITE CHAT LEAD: " . substr($msg, 0, 30) . "..."; $body = "Hi Sales Team,\n\nA new customer is chatting on XCustomBox.com!\n\nCustomer Message: \"{$msg}\"\nTime: " . date('Y-m-d H:i:s') . "\n\nPlease check your sales portal or follow up if contact details were provided."; @wp_mail($admin_email, $subject, $body); $lower = strtolower($msg); $reply = ""; // 2. OpenAI GPT-4o-mini Attempt $api_key = get_option('xcb_openai_key', ''); if (!empty($api_key)) { $system_prompt = "You are Ethan, Senior B2B Packaging Specialist at XCustomBox (xcustombox.com).\nRules: Never quote dollar prices. Primary goal: Capture client email and phone for human custom quote & free 3D proof. Headquarters: New York, USA with Asia factory hubs. Low MOQ starting at 100 units. Keep replies under 3 sentences."; $response = wp_remote_post('https://api.openai.com/v1/chat/completions', array( 'headers' => array('Authorization' => 'Bearer ' . $api_key, 'Content-Type' => 'application/json'), 'body' => json_encode(array( 'model' => 'gpt-4o-mini', 'messages' => array( array('role' => 'system', 'content' => $system_prompt), array('role' => 'user', 'content' => $msg) ), 'max_tokens' => 150 )), 'timeout' => 10 )); if (!is_wp_error($response)) { $b = json_decode(wp_remote_retrieve_body($response), true); if (isset($b['choices'][0]['message']['content'])) { wp_send_json_success(array('reply' => $b['choices'][0]['message']['content'])); } } } // 3. Intelligent Multi-Topic Rule Engine if (preg_match('/(50|100|200|500|1000|qty|quantity|units|boxes|want|need|order)/i', $lower)) { if (strpos($lower, '50') !== false) { $reply = "Yes! While our standard Minimum Order Quantity (MOQ) is 100 units, we can certainly accommodate a custom run of 50 boxes for growing brands! Could you share your email or box dimensions so our team can send a free 3D digital mockup?"; } else { $reply = "We can definitely manufacture your exact quantity! Whether you need 100 or 10,000 custom boxes, we offer factory-direct pricing and zero setup fees. May I have your email so our design team can send over a 3D digital proof?"; } } elseif (strpos($lower, 'hi') !== false || strpos($lower, 'hello') !== false || strpos($lower, 'hey') !== false) { $reply = "Hello there! 👋 Welcome to XCustomBox. I'm Ethan, Senior Packaging Specialist. Are you looking for custom mailer boxes, mylar pouches, or rigid luxury boxes today?"; } elseif (strpos($lower, 'catalog') !== false || strpos($lower, 'pdf') !== false || strpos($lower, 'portfolio') !== false) { $reply = "You can view and download our full 2026 Product & Design Catalog here: https://xcustombox.com/XCustomBox_Packaging_Catalog.pdf — Let me know if you would like a free 3D mockup for any box style!"; } elseif (strpos($lower, 'where') !== false || strpos($lower, 'location') !== false || strpos($lower, 'based') !== false) { $reply = "XCustomBox is headquartered in New York, USA, with advanced factory-direct production hubs in Asia to ensure wholesale prices and fast 6-8 day delivery straight to your door!"; } elseif (strpos($lower, 'gta') !== false || strpos($lower, 'vice') !== false || strpos($lower, 'neon') !== false) { $reply = "Our GTA 6 / Vice City retro neon custom packaging is trending heavily right now! You can explore our collection at xcustombox.com/trending-items/ or drop your email for a free custom 3D proof."; } elseif (strpos($lower, 'price') !== false || strpos($lower, 'cost') !== false || strpos($lower, 'quote') !== false || strpos($lower, 'how much') !== false) { $reply = "Because custom packaging pricing depends on your exact box dimensions, material, and quantity, our human pricing specialist prepares an exact custom quote for you! Could you share your email or phone number so we can send over a free 3D mockup and quote?"; } elseif (strpos($lower, 'shipping') !== false || strpos($lower, 'delivery') !== false || strpos($lower, 'turnaround') !== false || strpos($lower, 'fast') !== false) { $reply = "Our standard production and doorstep delivery takes just 6 to 8 business days across the USA and worldwide! Would you like a free 3D proof for your project today?"; } else { $reply = "Thanks for reaching out! To get an exact custom quote from our packaging team and a free 3D digital mockup, could you please share your email and best phone number to reach you?"; } wp_send_json_success(array('reply' => $reply)); } Custom Packaging Boxes Wholesale | Low MOQ 100 Units — XCustomBox

Custom Packaging Boxes Wholesale | Low MOQ 100 Units — XCustomBox

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High quality printing at affordable prices

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Total packaging success

Save cost & time

Benefit from expertly engineered solutions designed to save you as much time and money as possible.

More reliability

Get your packaging from certified manufacturers for reliable results every single time.

More brand impact

Leave your customers with a lasting impression with solutions designed for brand impact and recognition.

Become sustainable

Choose from a large range of eco-packaging options that are certified and sustainably sourced.

The XCB is a flexible packaging supplier.

Eco-friendly or conventional, your brand comes first.
  • FSC Certified
  • Verified suppliers

We are your best solution

Order personalized, high-quality custom printed packaging and branded boxes your customers will love all-in-one place.
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Be part of the solution

From creative design to technical solutions, our services define industry excellence.
  • Consistently high-quality products
  • Speed to market, including rush orders and short runs.
  • Unique product offerings for niche markets
  • Sustainable packaging solutions to support eco-friendly initiatives.
  • Custom designs tailored to your brand identity and product needs.
  • Advanced material options for durability and premium aesthetics.

Categories.

Popular packaging solutions in your industry

Retail

Retail

Make it extra special with your custom design, created in just a few clicks.
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Food & Beverages

Food & Beverages

Custom packaging fitted to all types of cosmetic products and brands
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CBD & Oil

CBD & Oil

Made from non-rigid materials, flexible packaging is designed to tightly...
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Vapes & Tobacco

Vapes & Tobacco

XCustomBox is your single point of supply for packaging all things fashion
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Cosmetics

Cosmetics

Custom packaging fitted to all types of cosmetic products and brands...
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Gifts

Gifts

Boxes, trays, cups & bowls to equip your with every bakery container possible
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  • Vibrant printed colors
  • Made for sustainability
  • Sturdy and rigid packaging
  • Paper-based, plant-based, waste-based
  • 100% Recyclable & compostable
  • Fast and free standard shipping

Testimonials.

Hear it straight from brands like yours

Trustpilot Reviews

2,989+ brands big and small love us! 
I recently worked with Alvin and his team at Xcustombox and I have to say I was very satisfied. Not only did they go above and beyond to teach me and help me pick the best type of product I needed but delivered quality boxes! Everything was very well communicated and delivered earlier than expected! Thank you so much for your help!
Casa Blanca
Working with Emily at X Custom Box was an absolute pleasure. From the initial inquiry to final delivery, she handled everything with professionalism and care. The custom boxes turned out even better than I had imagined—clean design, strong structure, and exactly on-brand. Highly recommended!
Jessica Reed
If you're looking for a packaging partner that actually listens and delivers exactly what you need—look no further. Mark helped me fine-tune my box dimensions and layout, and the final result looked sharp and premium. Super happy with the outcome!
Michael Dawson
I’ve worked with a few packaging suppliers in the past, but my experience with Alvin at X Custom Box truly stood out. The attention to detail, quality of materials, and responsiveness throughout the process were top-notch. I’ll definitely be working with them again.
Brian Carter
What impressed me most was how easy Emily made the whole process. I came in with a basic idea and left with a full custom packaging solution that looked and felt high-end. The turnaround time was great too, even with a custom order from X Custom Box.
Jason Miller 24 April 2023

Partners.

Trusted business partners

We are proud to serve thousands of customers in the food and coffee industry

Our Printing Expertise

Offset Printing

Ideal for high-volume production, offset printing delivers exceptional quality and detail. This process involves transferring ink from metal plates to a rubber blanket, then onto the printing surface, providing sharp and consistent results.

Best for: Large quantities, vibrant visuals, and detailed designs.

Get a quote

Offset Printing

Ideal for high-volume production, offset printing delivers exceptional quality and detail. This process involves transferring ink from metal plates to a rubber blanket, then onto the printing surface, providing sharp and consistent results.

Best for: Large quantities, vibrant visuals, and detailed designs.

Get a quote

Digital Printing

Fast, flexible, and cost-effective, digital printing is perfect for smaller runs or when customization is key. Unlike traditional methods, it uses digital files to produce high-quality prints directly onto the material.

Best for: Short runs, variable data printing, and prototypes.

Get a quote

Digital Printing

Fast, flexible, and cost-effective, digital printing is perfect for smaller runs or when customization is key. Unlike traditional methods, it uses digital files to produce high-quality prints directly onto the material.

Best for: Short runs, variable data printing, and prototypes.

Get a quote

Soy-Based Ink Printing

Eco-conscious printing is at the heart of our process. We use soy-based inks derived from renewable resources, offering vibrant colors while reducing environmental impact.

Best for: Sustainable packaging with brilliant colors and eco-friendly

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Soy-Based Ink Printing

Eco-conscious printing is at the heart of our process. We use soy-based inks derived from renewable resources, offering vibrant colors while reducing environmental impact.

Best for: Sustainable packaging with brilliant colors and eco-friendly

Get a quote

Pantone Color Printing

Consistency is critical in branding. With Pantone Color Matching, we ensure your packaging always matches your exact brand colors, providing uniformity across every print run.

Best for: Precise color accuracy and consistent brand identity.

Get a quote

Pantone Color Printing

Consistency is critical in branding. With Pantone Color Matching, we ensure your packaging always matches your exact brand colors, providing uniformity across every print run.


Best for: Precise color accuracy and consistent brand identity.

Get a quote

Help center.

Find an answer to all your questions below.

Quick answers to questions you may have. Can’t find what you’re looking for? Check out our full documentation.
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Can I place an order over the phone?
We only accept online orders however if you have any enquiries or issues with placing an order give us a call and we will make sure that a member of our team will walk you through the whole process.
We only accept online orders however if you have any enquiries or issues with placing an order give us a call and we will make sure that a member of our team will walk you through the whole process.
We only accept online orders however if you have any enquiries or issues with placing an order give us a call and we will make sure that a member of our team will walk you through the whole process.
We only accept online orders however if you have any enquiries or issues with placing an order give us a call and we will make sure that a member of our team will walk you through the whole process.
We only accept online orders however if you have any enquiries or issues with placing an order give us a call and we will make sure that a member of our team will walk you through the whole process.
Cost & time saved
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From industry leading packaging solutions aimed at reducing your time and costs for the best ROI.
Sustainable packaging
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By leveraging our green packaging and talented team of structural engineers to minimize material usage.
Increase in sales
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With our award winning packaging designers that focus on building effective first impressions.
More reliable service
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With our committed packaging specialists that is here for you 24/7 before and after the project.
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XCB Sales Hub ✨

Ethan | Senior Packaging Specialist

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Hi there! 👋 I'm Ethan, Senior Packaging Specialist at XCustomBox. How can I help you with your custom packaging today? Ask me about MOQs, box styles, or free 3D proofs!
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