// ============================================================ // ENHANCED INTELLIGENT AI CHATBOT + INSTANT LEAD ALERTS // ============================================================ add_action('wp_ajax_xcb_ai_chat_reply', 'xcb_ai_chat_reply_callback'); add_action('wp_ajax_nopriv_xcb_ai_chat_reply', 'xcb_ai_chat_reply_callback'); function xcb_ai_chat_reply_callback() { $msg = isset($_POST['message']) ? sanitize_text_field($_POST['message']) : ''; if (empty($msg)) { wp_send_json_error(array('reply' => 'Please type a valid question!')); } // 1. Send Instant Lead / Chat Notification Email to Wajahat $admin_email = get_option('admin_email', 'wajahat03154@gmail.com'); $subject = "🚨 NEW WEBSITE CHAT LEAD: " . substr($msg, 0, 30) . "..."; $body = "Hi Sales Team,\n\nA new customer is chatting on XCustomBox.com!\n\nCustomer Message: \"{$msg}\"\nTime: " . date('Y-m-d H:i:s') . "\n\nPlease check your sales portal or follow up if contact details were provided."; @wp_mail($admin_email, $subject, $body); $lower = strtolower($msg); $reply = ""; // 2. OpenAI GPT-4o-mini Attempt $api_key = get_option('xcb_openai_key', ''); if (!empty($api_key)) { $system_prompt = "You are Ethan, Senior B2B Packaging Specialist at XCustomBox (xcustombox.com).\nRules: Never quote dollar prices. Primary goal: Capture client email and phone for human custom quote & free 3D proof. Headquarters: New York, USA with Asia factory hubs. Low MOQ starting at 100 units. Keep replies under 3 sentences."; $response = wp_remote_post('https://api.openai.com/v1/chat/completions', array( 'headers' => array('Authorization' => 'Bearer ' . $api_key, 'Content-Type' => 'application/json'), 'body' => json_encode(array( 'model' => 'gpt-4o-mini', 'messages' => array( array('role' => 'system', 'content' => $system_prompt), array('role' => 'user', 'content' => $msg) ), 'max_tokens' => 150 )), 'timeout' => 10 )); if (!is_wp_error($response)) { $b = json_decode(wp_remote_retrieve_body($response), true); if (isset($b['choices'][0]['message']['content'])) { wp_send_json_success(array('reply' => $b['choices'][0]['message']['content'])); } } } // 3. Intelligent Multi-Topic Rule Engine if (preg_match('/(50|100|200|500|1000|qty|quantity|units|boxes|want|need|order)/i', $lower)) { if (strpos($lower, '50') !== false) { $reply = "Yes! While our standard Minimum Order Quantity (MOQ) is 100 units, we can certainly accommodate a custom run of 50 boxes for growing brands! Could you share your email or box dimensions so our team can send a free 3D digital mockup?"; } else { $reply = "We can definitely manufacture your exact quantity! Whether you need 100 or 10,000 custom boxes, we offer factory-direct pricing and zero setup fees. May I have your email so our design team can send over a 3D digital proof?"; } } elseif (strpos($lower, 'hi') !== false || strpos($lower, 'hello') !== false || strpos($lower, 'hey') !== false) { $reply = "Hello there! 👋 Welcome to XCustomBox. I'm Ethan, Senior Packaging Specialist. Are you looking for custom mailer boxes, mylar pouches, or rigid luxury boxes today?"; } elseif (strpos($lower, 'catalog') !== false || strpos($lower, 'pdf') !== false || strpos($lower, 'portfolio') !== false) { $reply = "You can view and download our full 2026 Product & Design Catalog here: https://xcustombox.com/XCustomBox_Packaging_Catalog.pdf — Let me know if you would like a free 3D mockup for any box style!"; } elseif (strpos($lower, 'where') !== false || strpos($lower, 'location') !== false || strpos($lower, 'based') !== false) { $reply = "XCustomBox is headquartered in New York, USA, with advanced factory-direct production hubs in Asia to ensure wholesale prices and fast 6-8 day delivery straight to your door!"; } elseif (strpos($lower, 'gta') !== false || strpos($lower, 'vice') !== false || strpos($lower, 'neon') !== false) { $reply = "Our GTA 6 / Vice City retro neon custom packaging is trending heavily right now! You can explore our collection at xcustombox.com/trending-items/ or drop your email for a free custom 3D proof."; } elseif (strpos($lower, 'price') !== false || strpos($lower, 'cost') !== false || strpos($lower, 'quote') !== false || strpos($lower, 'how much') !== false) { $reply = "Because custom packaging pricing depends on your exact box dimensions, material, and quantity, our human pricing specialist prepares an exact custom quote for you! Could you share your email or phone number so we can send over a free 3D mockup and quote?"; } elseif (strpos($lower, 'shipping') !== false || strpos($lower, 'delivery') !== false || strpos($lower, 'turnaround') !== false || strpos($lower, 'fast') !== false) { $reply = "Our standard production and doorstep delivery takes just 6 to 8 business days across the USA and worldwide! Would you like a free 3D proof for your project today?"; } else { $reply = "Thanks for reaching out! To get an exact custom quote from our packaging team and a free 3D digital mockup, could you please share your email and best phone number to reach you?"; } wp_send_json_success(array('reply' => $reply)); } https://xcustombox.com/post-sitemap.xml 2025-08-20T08:00:13+00:00 https://xcustombox.com/page-sitemap.xml 2026-06-13T17:45:04+00:00 https://xcustombox.com/product-sitemap.xml 2026-06-14T01:17:14+00:00 https://xcustombox.com/elementor-hf-sitemap.xml 2026-05-31T21:56:20+00:00 https://xcustombox.com/bocpak-breadcrumb-sitemap.xml 2024-12-14T16:14:39+00:00 https://xcustombox.com/category-sitemap.xml 2025-08-20T03:50:38+00:00 https://xcustombox.com/product_cat-sitemap.xml 2026-06-14T01:17:14+00:00